Question 1

Where do you provide airport transfers?

Accepted Answer

We provide airport transfers across Jamaica, connecting Sangster International Airport (MBJ) in Montego Bay and Norman Manley International Airport (KIN) in Kingston to all major resorts and destinations including Montego Bay, Negril, Ocho Rios, Falmouth, Lucea, and Runaway Bay.

Question 2

What information do I need to book?

Accepted Answer

To complete your booking, you will need your lead passenger name, contact phone number and email, flight number, arrival or departure date and time, and your destination hotel or villa.

Question 3

What happens if my flight is delayed?

Accepted Answer

We track your flight in real time using your flight number. If your flight is delayed, your driver will be automatically rescheduled according to your updated arrival time at no additional charge.

Question 4

Do you provide child seats?

Accepted Answer

Yes, child safety car seats and booster seats are available upon request during the booking process.

Question 5

Can I change my pickup time or travel details?

Accepted Answer

Yes, you can modify your pickup time, hotel, or flight details online via our Manage Booking page or by contacting our support team at least 24 hours prior to your scheduled transfer.

Question 6

Can I cancel my airport transfer?

Accepted Answer

Yes, you can cancel your airport transfer online. Full refunds are provided for cancellations made at least 12 hours before your scheduled pickup time.

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